Conversations
Filter | Description |
Hide filter for "all" conversations |
|
Use "assigned to me" as default filter |
Contact widget | This widget displays all information about your contacts. If you decide to hide this, this widget will not be shown for all users in conversation view. |
Orders | Displays all completed orders associated with the contact |
Emails | Shows all email addresses associated with the contact |
GDPR | Enables you to manage GDPR requests from contacts. It is only visible to user with admin rights. |
Addresses | Shows all physical addresses associated with the contact |
Deals |
|
Phone numbers |
Commerce widget | This widget displays all products from your shop system and enable you to assemble carts for your contacts. If you decide to hide this, this widget will not be shown for all users in conversation view. |
Skip product detail page for products without variants |
|
Cart | If it is hidden, you would not be able to view the cart |
Commerce
Displays all completed orders from your store and lets you manage all product related information. If you hide this, all users won’t have access to this section from the left side bar.
Agents
If this setting is enabled, the staff’s ID number is displayed on the “Agents & Roles” settings page.