WhatsApp Cloud API Error Codes Guide
This guide provides an overview of common WhatsApp API error codes encountered when charles, along with their descriptions and possible solutions. While charles provides insights into the errors, we have no way to influence or mitigate them.
Common Error Codes in Campaigns
131026 – Message Undeliverable
Description: The message could not be delivered
Possible Reasons:
The recipient's phone number is not associated with a WhatsApp account
The recipient has blocked the business
The recipient's phone is turned off or has no internet connection
131049 – Per-User Marketing Template Message Limit reached
Description: This message was not delivered to maintain healthy ecosystem engagement
Possible reasons:
This contact has received too many marketing messages within the last 24 hours
131047 – User's number is part of an experiment
Description: Message was not sent as part of an experiment.
Possible reasons: Meta from time to time runs experiments in the background. The message could not be delivered because they are running one of these experiments.
Other Error Codes
For a comprehensive list of error codes and their details, please refer to the official documentation: Cloud API Error Codes
Notes
Always ensure that the recipient's phone number is correct and active on WhatsApp
Regularly check for updates in the official documentation to stay informed about new error codes and their resolutions