💡 An agent is a charles user who can be invited as an Admin or to manage Conversations, Studios and Settings.
Go to Settings → Agents & Roles
Click Add Agent. A pop-up will appear
Add the name & email and assign permissions
Click Save & Invite
🔍 Didn't receive the invitation email? Try these steps:
📁 Check your spam or junk folder — The invitation email may have been filtered out. Make sure to check your spam or junk folder before requesting a new one.
✅ Double-check the email address — Ensure that the email address entered during the invitation process is correct and free of any typos.
🚨 If you face any issues adding the agent to a universe, don't hesitate to reach out to our support team via the 💬 chat bubble, we're here to help!