A segment is a dynamic list of contacts that updates when a new contact meets the conditions. A list is static and won’t update.
Build a dynamic segment
Go to Contacts > Segments & lists & click Create a new segment or list
Select Create a segment:
3. Give the segment a name
4. Now build your segment using the Audience Builder:
Check out the 🥧Segmentation guide for inspo
Build a static list
To start building your List:
Go to Contacts > Segments & lists & click Create a new segment or list
Select Create a list：
3. Give the List a name
4. Select Add a contact
To add contacts from existing contacts;
5. Select From Existing Contacts. A modal will open.
6. Single-select or select all contacts:
OR
To add from phone number;
Select Enter Phone Number
Enter the phone number into the dropdown
Once you’ve added your contacts, click Next
Review your List and select Save
What’s next
Check out our segmentation guide for some inspiration to help you build your segments using the Audience Builder 🤩
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For more inspiration, click here: Segmentation guide