Charles

Connect your shop system or <a href="https://intercom-help.eu/charles/en/articles/206334-klaviyo-integration" rel="nofollow noopener noreferrer" target="_blank">Klaviyo</a> and use any data you have available to personalize their experience.

<b>Typie’s tip: </b>For example, identify abandoned carts from <a href="https://intercom-help.eu/charles/en/articles/206466-abandoned-cart-flow-shopify" rel="nofollow noopener noreferrer" target="_blank">Shopify</a> via <a href="https://intercom-help.eu/charles/en/articles/206334-klaviyo-integration" rel="nofollow noopener noreferrer" target="_blank">Klaviyo</a> and remind your customers about them.

Add a <a href="https://intercom-help.eu/charles/en/articles/206485-send-update" rel="nofollow noopener noreferrer" target="_blank">Send update</a> node and create an update from scratch

From the dropdown, select Button type=Dynamic

Select Dynamic button and a window will open:

1. Add a <a href="https://intercom-help.eu/charles/en/articles/206485-send-update" rel="nofollow noopener noreferrer" target="_blank">Send update</a> node and create an update from scratch
2. Add a CTA. A side panel will open
3. Add the button text
4. From the dropdown, select Button type=Dynamic
5. Add the URL
6. Select Dynamic button and a window will open:

Connect your store & add dynamic tracking parameters to your CTA buttons. Use a dynamic CTA to share tracking URLs, track clicks, and more.

Dynamic CTA buttons

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Adding a dynamic CTA button