Overview
The Update Contact node allows you to modify contact properties within an automation flow. You can set static values or use dynamic data from previous steps to personalize interactions and manage contact attributes efficiently.
How to Use the Update Contact Node
Follow these steps to add and configure the Update Contact node in your automation flow:
Click on the node to open its settings panel. First, select which type of property you want to update — contact properties like the email address or the birthdate, or custom properties that you have added to your customer profiles.
Next, select the property you want to update. The icon in the drop down indicates what the origin of properties is (e.g. charles, or an integration).
Next, choose how to update the property: with a static value or with a dynamic value from one of the previous steps.
Finally, in the case you selected dynamic, enter a fallback value in case the operation fails.
