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Segment Your Audience for Maximum Impact

Campaign efficiency is all about sending the right message, to the right person, at the right moment. Segmentation helps keep conversions high while controlling costs - by focusing your strongest offers on the audiences most likely to respond.

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✅ Why segmentation matters

  • Keeps messages relevant to each group.

  • Reduces opt-outs from over-messaging.

  • Unlocks higher ROI by aligning offers with audience value.


1. Segmentation approaches

  • All subscribers → broad reach, maximum visibility.

  • Pre-event sign-ups → reward new subscribers with early access.

  • Dynamic segments → target based on behavior (e.g. active vs. inactive, opened but not clicked, high-value spenders).


2. Example: Segmentation in practice

Different segments can be matched with different campaigns:

  • Loyalty members / pre-sign-ups → Early access campaign.

  • All subscribers → Start of BFCM announcement.

  • Non-buyers → Last-chance reminders.

  • Cart abandoners → Automated recovery messages.


3. Related guides

For more on creating segments:

See an example on how to segment your audience:

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