Hereโs everything you need to know to build your first campaign ๐
How to create a campaign
Go to Campaigns > Create campaign
Enter the name of the campaign. (Note: The name must be unique).
โ(Optional) Add a Shopify discount code under "Track revenue using discount code" to track revenue generated by the campaign.
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- This only works if your Shopify store is integrated.
- You can also track revenue using UTM links in the CTA button.Set up your template details
Choose whether to create a new template from scratch or import an existing one.
Select the template type:
Regular media message
Carousel
If you're using a regular media message, check here to see the types of messages and supported elements.
Curious about carousel templates? Learn more here.
5. Once your template is created, submit to WhatsApp for approval.
6. Create your audience by using an existing Segments & lists or from scratch. Check out our Segmentation guide for inspiration.
7. Review the contact count.
8. Test the campaign by sending it to yourself.
Remember: Youโll need to wait about 10 minutes for your message template to be approved by WhatsApp before testing and publishing will work.
9. Select publish options:
Send immediately
Schedule for later
Make it recurring
For more details, see our article on ๐ Sending a campaign.