After you’ve created your campaign (see 💬Create campaigns), you can select Publish options and a window opens.
You’ll be required to test your campaign before sending so that you can avoid any unnecessary surprises!
Schedule for later
Schedule your campaigns so you can catch your customers outside of office hours.
To schedule campaigns
The earliest a campaign can be scheduled is 1 hour and 15 minutes in the future
Contacts are updated for the last time 1 hour before sending out (opt-outs within the hour are not updated)
Reschedule a campaign
Go to the ‘Scheduled’ tab:
Click the campaign you want to reschedule. A window opens
Enter the new date and time
Click Reschedule
Please note:
The earliest a campaign can be rescheduled is 1 hour and 15 minutes in the future.
Please note: to edit a scheduled campaign, you first need to unscheduled it.
Go to the ‘Scheduled’ tab
Find the campaign you want to reschedule > … > Unschedule and edit:
Edit the campaign as desired and follow the steps above to reschedule the campaign
Please note;
You cannot edit a campaign 2 minutes before sending it out
The earliest a campaign can be scheduled is 1 hour and 15 minutes in the future
Cancelling a scheduled campaign
Go to the ‘Scheduled’ tab
Find the campaign you want to reschedule > … > Cancel send:
A window opens. Click Cancel campaign
Your campaign will move to the “Drafts” tab
Please note:
You cannot cancel a campaign 2 minutes before sending it out
Viewing scheduled campaigns
To get an overview of your scheduled campaigns, go to the “Scheduled tab”:
Scheduled campaigns are paused if the template is paused or if there are too many WhatsApp errors.
Send now
This will send the campaign immediately.