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WK 9 2024: Release notes
Updated over a week ago

👀 It’s a bird, it’s a plane 🦸 No! It’s the Abandoned Cart trigger

WhatsApp is the perfect channel for winning back abandoned carts because we cut through the noisy email inboxes to reach potential customers directly on their phones. Leverage conditional rules and dynamic urls to create FOMO to save the cart. 🏃

Watch as our Product Manager, Bianca, shows you how to build an abandoned cart flow using Journeys:

See our flow template here: 🛒Abandoned cart flow (Shopify)


🎂 Start collecting birthdays with Journeys

Start collecting new subscribers birthdays via flows when they’re opting in (or at other key times) and save it to the contact’s properties in charles.

Why start collecting birthdays? Hint, hint: 🔄Always-on campaigns

Also, it’s now possible to use the Condition node to check if you have the subscriber’s birthday and if not, start collecting it ⬇️


💪 Condition node gets stronger

Using the new date/time rule, configure your flow to stop triggering after a certain time/date. For example, if you have a raffle and want to stop at midnight:


Other enhancements

👯 Audiences

  • You can now split a segment into more than 20 lists

📱Campaigns

  • Sync your Klaviyo list/segment directly in the Review tab when setting up your campaign (without having to be redirected to the Integrations page)

⛵️ Journeys

  • Delete a list without removing the text body in the Send message node

FYI - you won’t be able to create multi-language templates anymore but you can continue to create different language campaigns/messages individually (applicable in Journeys, Campaigns and Studios)

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