Charles

WhatsApp only accepts a phone number for a Business Account if it fulfils these specific requirements:

Phone number requirements for WhatsApp

The process of verifying a FBM account. Your business must be registered with authorities and have a phone number and postal address.

Facebook Business Verification

Starting reaching your customers where their friends are by setting up the WhatsApp integration.

Connect WhatsApp

Change the profile picture, status and description of your WhatsApp business profile

Update WhatsApp Profile

Adjust Data Privacy Policy

Now you’ve connected WhatsApp, your next question is probably “How can I make my business name (not number) show up?” Here we show you how.

Apply for an Official Business Account (blue tick)

Learn where to find and how to utilize Meta’s WhatsApp Business Manager

Get to know the WhatsApp Business Manager

Check your key metrics at a glance – like number of subscribers, recent campaign results and top flows. Plus, Typie’s there to say hi 😉

Introduction to your Home dashboard

What you need to know about Meta's new WhatsApp pricing model.

Understand Meta's WhatsApp Pricing (Effective July 1, 2025)

Your fast lane to launch with charles: set up, connect, and send your first WhatsApp message in minutes.

First Steps

Find answers and get help from Intercom Support and Community Experts

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