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Create a standard Campaign

Here’s everything you need to know to build your campaign

Updated over a week ago

How to create a campaign

  1. Go to Campaigns > Create campaign

  2. Enter the name of the campaign. (Note: The name must be unique)

  3. (Optional) Add a Shopify discount code under "Track revenue using discount code" to track revenue generated by the campaign.

    • This only works if your Shopify store is integrated

    • You can also track revenue using UTM links in the CTA button

  4. Set up your template details

  5. Choose whether to create a new template from scratch or import an existing one.

  6. Select the template type:

    • Regular media message

    • Carousel

If you're using a regular media message, see the types of messages and supported elements:

Curious about carousel templates?

Give your users the possibility to easily unsubscribe by adding an Opt-Out Button:

7. Once your template is created, submit to WhatsApp for approval.

8. Create your audience by creating an audience from scratch or use an existing Segment or List:

9. Review the contact count.

10. Test the campaign by sending it to yourself.

You are only able to test the campaign if it´s already submitted and has been approved from WhatsApp.

11. Select publish options:

  • Send immediately

  • Schedule for later

  • Make it recurring

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