How to create a campaign
Go to Campaigns > Create campaign > Enter the name of the campaign. (Note: The name must be unique)
(Optional) Add a Shopify discount code under "Track revenue using discount code" to track revenue generated by the campaign.
This only works if your Shopify store is integrated.
This code should be used only for WhatsApp as the system tracks all revenue associated to it.
You can also track revenue using UTM links in the CTA button.
Set up your template details.
choose to create a new template from scratch or import an existing one.
Select the template type:
Select the language.
Create your template
add media, buttons, your coupon code or quick replies
If you're using a regular media message, see the types of messages and supported elements:
Curious about carousel templates?
Give your users the possibility to easily unsubscribe by adding an Opt-Out Button:
6. Once your template is created, submit to WhatsApp for approval.
7. Create your audience by
a) creating an audience from scratch
or
b) use an existing Segment or List:
or
c) import a contact list
8. Select your audience and review it
a) Build your audience by applying filters to match your audience criteria for this campaign
b) Use existing list or segment to send your campaign to or exclude specific lists/segments
Make sure to ‘only include contacts that have agreed on being reached’
9. Review the contact count. Test the campaign by sending it to yourself.
You are only able to test the campaign if it´s already submitted and has been approved from WhatsApp.
11. Select publish options: